Cancellation Policy

Accommodation ( Self-catering Mobile Homes, Glampotel and Glamping units).
If an individual wishes to cancel their on-site accommodation booking, they will receive a partial or full refund depending on its proximity to the booking.

The following are the refund brackets:

  • Before 28 Days – entitled to 100% of payment refunded (minus 5% admin fee)
  • Between 27 to 18 Days – entitled to 50% of payment refunded (minus 5% admin fee)
  • Between 17 to 8 Days – entitled to 25% of payment refunded (minus 5% admin fee)
  • Between 7 to 0 Days – entitled to 0% of payment refunded (minus 5% admin fee)

The cancellations are all subject to a 5% admin fee which is non-refundable. We strongly advise that clients take out travel insurance to cover any costs associated with having to cancel a holiday. It is very important that you are adequately insured.

If you wish to change/cancel bookings, please inform us through emailing: info@rivervalleypark.ie.

Camping
If an individual wishes to cancel their camping booking for a ( Tent, Touring Caravan or Motorhome), they will receive a partial or full refund depending on its proximity to the booking.

The following are the refund brackets:

  • Before 7 Days – entitled to 100% of payment refunded (minus 5% admin fee)
  • Between 7 to 0 Days – entitled to 0% of payment refunded (minus 5% admin fee)

The cancellations are all subject to a 5% admin fee which is non-refundable. We strongly advise that clients take out travel insurance to cover any costs associated with having to cancel a holiday. It is very important that you are adequately insured.

If you wish to change/cancel bookings, please inform us through emailing: info@rivervalleypark.ie